Accessibility Statement

Health Lozenge is committed to making this website usable by everyone, including people with disabilities, and we keep working to improve the experience for every visitor.

Which guidelines we use

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA — the benchmark referenced by the Americans with Disabilities Act (ADA) and the Accessibility for Ontarians with Disabilities Act (AODA).

Measures already in place

  • Pinch-to-zoom is never blocked, and motion is reduced for visitors who prefer reduced motion.
  • Clear labels on form fields so they work with screen readers and voice control.
  • Text alternatives for images and meaningful names for links, buttons, icons and embedded media.
  • A “skip to main content” link, page landmarks and a visible keyboard focus outline.
  • Full keyboard operation of menus, controls and interactive elements.
  • Ongoing automated checks of the site against WCAG 2.1 AA.

Current limitations

A few features come from outside providers (maps, videos, booking and review tools) that are outside our control and may not be fully accessible. If you hit a barrier, contact us and we will make sure you can still get what you need.

Tell us if something is wrong

If anything on this site is difficult to use, or you would like information in an alternative format, we want to hear from you:

We try to respond to accessibility feedback within 2 business days.

This statement was most recently checked on October 12, 2026.